Return Exchange Policy
We aim to keep returns simple and fair.
1. Exchange Eligibility
Exchanges are allowed if:
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You received damaged/defective product
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Wrong size for wearable items
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Wrong item delivered
Must be requested within 48 hours of delivery with unboxing video.
2. Non-Returnable Items
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Used products
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Hygiene/personal wear items (except for size exchange)
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Items damaged after use
3. Exchange Process
Once approved, we ship a replacement after verifying product details and proof.